In Store
Your Henrietta & Co order will be wrapped to perfection in an ivory suedette box, and upon collection will be presented in a dusty rose bag, embossed with our heritage branding. Your jewellery care card and any relevant certificates are enclosed
Postal
Every postal order is sent in a dusty rose keepsake box embossed with our heritage branding, finished with ribbon and dried florals for a vintage touch. Every order is dispatched with tracked and signed for delivery.
We ship to the UK only. All orders are sent via Royal Mail Special Delivery and are fully tracked, insured and signed for.
Royal Mail Next Day Special Delivery - Complimentary
Once your order has been dispatched, you will receive a tracking number via email. As all parcels require a signature upon delivery, please contact us in advance if you would prefer to arrange a convenient delivery date.
For security reasons, delivery addresses cannot be changed after an order has been placed.
The following items are eligible for return, provided they have not been resized or customised:
Items may be returned within 14 days of delivery or purchase in-store, provided they are returned in their original packaging and in the same condition in which they were received.
To request a return, please contact us within 7 days of receiving your order or purchase and we will provide return instructions.
Please note that return postage costs are the responsibility of the customer.
As many Henrietta & Co pieces are handmade or individually tailored, the following items are non-refundable:
Have a question about resizing or reserving a piece? Then head to our most frequently asked questions.
Based in a Georgian townhouse in the heart of Bath, visit our antique-inspired showroom by appointment to explore our collection over a glass of champagne with expert guidance on hand.
★★★★★Fantastic personal service, beautiful rings and I would recommend to anyone!
R. W.
★★★★★Buying from a local independent business makes the whole experience feel more personal and makes the process even more special. The ring is utterly stunning and my fiancé and I could not be happier.
M. A.
★★★★★The rings have just arrived and look absolutely beautiful. We are blown away.
C. T.
Wrapped to Perfection
Your order will be wrapped in an ivory suedette ring box, set inside a dusty rose keepsake box embossed with our heritage branding, finished with ribbon and dried florals for a vintage touch.
